We have assessed our practice for risks outlined and put in additional processes as detailed below


Undertaken a risk assessment -
15th April 2021 (to be reviewed on change of Government guidance or if indicated by the Institute of Osteopathy that this is necessary sooner or with a change of premises).


Heightened cleaning regimes -

Clinic rooms will be sanitised before and after every patient including all hard surfaces – treatment couch, desk, floor, door handles, window sill, laptop, card payment terminals and washable pillows.

Washrooms are under the care and supervision of the Lordswood Leisure Centre.

Increased protection measures -

No linen is used on the couches, they are fully washable surfaces.  The pillowcases are waterproof and will be sanitised after every use.  There are single-use blankets for use due to the cold (one blanket per patient) and these are stored in a lidded container to prevent cross contamination.

Cashless card payments are in place and online bookings are available.

Practitioners will be wearing full PPE of the highest quality as per Government guidance. This PPE includes disposable fluid resistant surgical masks (FRSM Type II), disposable gloves, disposable aprons, high alcohol hand sanitiser and safety glasses or visors where deemed appropriate by the risk assessment.

Patients will be provided with a surgical type II fluid resistant mask (FRSM Type II) and a high alcohol content hand sanitiser and will have their temperature taken by an infra-red thermometer.  If patients are unable to wear a mask, they will be advised on how to seek an alternative treatment form, for example, virtual appointments or via the telephone or within the NHS services.

Put in place distancing measures - Social distancing is maintained by the patients being asked to wait outside until they are collected by their osteopath and not to arrive early as there is no waiting room.  The two practitioners will ensure that when the patients are shown in and out of the building, that there is a safe social distance maintained at all times by staggering their entrance/exit times through the communal area of the leisure centre and using separate entrances to the clinic for each treatment room.

Staff training -

Practitioners have been sent printed guidelines on all clinic policies regarding infection control measures and are advised on any changes to these policies as they arise.

Practitioners have received training in the correct usage of PPE including how to don and doff (take on/take off) safely as well as the safe disposal of this PPE and hand washing procedures.  Also in the clinic room there are printed, laminated information sheets produced by the Institute of Osteopathy on the order of donning/doffing  of PPE.

Providing remote/ telehealth consultations -

All patients are sent a Covid screening form when they book an appointment which offers telehealth appointments and checks their Covid status (moderate/high risk) and whether they are able to wear a mask for treatment which they must fill out prior to their appointment.

Patients are screened again on the day of treatment with regards to symptoms or close contact with anyone with symptoms or any travel abroad in the last 14 days.

(Document last updated:  22.4.2021)